Effective Date: 21 October, 2024
At Sarada Infotech, we strive to ensure your satisfaction with our products. Please read our Refund, Return, and Cancellation Policy carefully:
1. Returns
- Products may be returned within 7 days of purchase, provided they are in their original packaging and unused.
- To initiate a return, contact our support team at contact@saradainfotech.in with your order details.
2. Refunds
- Once the returned item is received and inspected, we will notify you of the status of your refund.
- Approved refunds will be processed within 7-10 business days to your original payment method.
3. Cancellations
- Orders can be cancelled within 24 hours of placing the order. After this period, cancellations will not be accepted if the product has already been shipped.
4. Non-Refundable Items
- Software licenses and digital products are non-refundable.
- Customized or special-order items are not eligible for returns or refunds unless they are defective.